Administrative Assistant – Professional Aquatic Services, Inc.
Location: Sanford, FL Job Type: Full-Time, In-Office Schedule: Monday–Friday Compensation: $41,000 – $46,000 per year, hourly rate based on experience
About Us
Professional Aquatic Services, Inc. is a family-owned and operated company specializing in residential pool repair and renovation. We believe in taking care of our customers and our employees by providing a supportive, team-centered work environment. Our office is fast-paced, service-driven, and dedicated to providing exceptional customer experiences.
Position Summary
We are seeking a reliable, organized, and customer-focused Administrative Assistant to serve as the first point of contact for our clients. The ideal candidate will be comfortable managing a high volume of calls, assisting management as needed, and supporting office operations to ensure smooth workflow across departments.
Experience in the swimming pool industry is preferred but not required; however, applicants must have strong administrative experience and excellent communication skills.
What We Offer
- Weekends off
- Competitive pay based on experience
- Great benefits package for full-time employees, including:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Paid company holidays
- Employee discounts
Requirements
- Ideally, some experience in the swimming pool industry
- Basic knowledge of pool equipment brands (Pentair, Hayward, Jandy, etc.) is helpful but not required
- Ability to communicate professionally with customers, technicians, and office staff
- Strong organizational and multitasking skills
- Ability to work independently and proactively
- Comfortable using office-based software applications (email, CRM systems, scheduling software, etc.)
- Positive attitude and willingness to assist management with administrative tasks as needed
- Reliable attendance and ability to work in office 5 days per week
Primary Duties
Experience with Most is preferred
- Prepare and deliver accurate repair, renovation and equipment replacement quotes based on technician notes, inspection results, and company pricing guidelines.
- Reception and front-desk management
- Answering and directing incoming calls
- Customer service via phone and email
- Scheduling and call intake (experience with service-based systems preferred)
- Support for sales-related communications and documentation
- Processing messages, customer requests, and daily updates
- Maintaining a clean, organized, and professional office front
- Assisting management with administrative tasks, follow-ups, reports, and special projects
- Clear verbal communication with clients and team members
- Providing general office support as needed
Ideal Candidate Traits
- Professional, friendly, and confident communicator
- Organized and detail-oriented
- Comfortable working in a busy office environment
- Able to learn new systems and processes quickly
- Team player who supports all departments
- Strong customer service mindset
Apply TodayReady to join a professional, fast-growing, family-first company? We want to hear from you. Applicants without the required administrative and communication experience will not be considered.