Job summary
The Admin Assistant provides technical, administrative and secretarial support to the Managing Director of the department and its team. She/he handles technical and administrative assistance tasks ensuring effective support to the team and efficient services to taxpayers, in line with the standards of excellence adopted by the Department. She/he also handles all communications, calls, queries, memos etc. from clients, ministries and other institutions.
Responsibilities
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Supports the on boarding process of new clients
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Ensures follow-up with registered dormant entities
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Manages renewal and replacement requests for tax cards within strict deadlines
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Ensures immediate action is taken on tax residence requests
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Supports the team on all admin matters, including being the focal point for events organized by the Department
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Ensures that Tax Compliance obligations are adhered by
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Responds to all internal requests from other departments for updates on our firm’s status, while keeping in mind the secrecy rules of the Department.
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Assists the MD of Tax with all admin and secretarial matters (organizing/handling meetings, calls, reservations, etc.).
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Collaborates with others and demonstrates a customer centric behavior with clients and colleagues
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Assists in completing relevant reports ensuring they are completed in a timely and accurate manner, and meet the Department requirements, policies, and standards
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Takes initiative to update department records, improve processes and ensures all administrative and filing matters are in good order.
Qualifications
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Bachelor's degree in Finance, Accounting, Business Administration or other related discipline.
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Minimum of three years of relevant experience in Administration, Accounting or Tax field or similar line of work.
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Proficiency in MS Office with expertise in Microsoft Word, Power Point and Excel
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Good communication skills and time management capabilities
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Good interpersonal and coordination skills
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Detail oriented and comfortable working in a fast- paced office environment
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Highly organised and able to prioritise
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Good document control
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Accuracy and attention to detail
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Professional Integrity
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Ability to keep confidential information
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Proactive