Administrative Assistant

Job Number: 26-00426

Make a difference in your community. ECLARO is looking for an Administrative Assistant for our client in Albany, NY.

ECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities:

• Manage all incoming mail to ensure timely processing of correspondence. This includes reviewing complaint and appeal documents to determine proper handling for workflow processing and tracking incoming certified, overnight and priority mail.
• Reads documents entered into the various workflow management systems, determines and provides coding and forwards for further processing.
• Manage outgoing daily correspondence to ensure timely notification regarding complaint outcomes.
• Act as liaison with regulated entities. This includes updating files where appropriate, sending correspondence and following up on overdue responses.
• Resolve workflow issues and errors.
• Corresponds with consumers or health care providers requesting additional information to process new and existing files.
• Other clerical duties as needed.
  
  

Required Skills:

• Work individually and as part of a team.
• Excellent verbal and written communication and interpersonal skills.
• Detail-oriented with the ability to organize and prioritize tasks effectively in a fast paced environment.
• Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.
• Reliability, and time and attendance are critical.
  
  

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Gail Ramos

Honey.Ramos@eclaro.com

201-283-9561

Gail Ramos | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.