Administrative Assistant - Corson Lobby (M - F; 8:00 a.m. - 4:30 p.m.)

Description:

Job Title: Corson Administrative Assistant

Location: 3935 Sunnyside Drive Harrisonburg VA 22801

Days Worked: Full-Time; Monday - Friday; 8:00 a.m. - 4:30 p.m.

The primary responsibilities of the Corson Administrative Assistant are to welcome everyone with warmth, hospitality and sincerity; provide accurate and timely information to callers; and provide administrative, clerical, and basic accounting support for the daily operations of the desk.

Qualifications:

• Education and experience equivalent to high school diploma required; associate’s degree preferred.
• Previous administrative / clerical experience necessary.
• Efficient operation of computer and office equipment; ability to learn and operate new and changing software applications as well as assist others in their use.
• Proficient with Microsoft Office (Word, Excel, Publisher, PowerPoint).
• Ability to perform bookkeeping and basic accounting processes.
• Ability to multi-task while maintaining attention to detail.
• Prior work experience in the long-term care industry or working with older adults preferred.
• Ability to communicate with older population with varying mental and physical capabilities.
• Ability to work with confidential information and maintain its’ integrity.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Sincere interest in working with the elderly.
• Be creative, positive, energetic, organized and patient.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.

Requirements:

• Project professional image of Sunnyside at all times.
• Answer incoming calls promptly and courteously.
• Take and forward messages accurately; notify staff members of emergency messages promptly.
• Greet residents, visitors and guests with warmth and sincerity and provide accurate information to assist them.
• Handle monies and give change as needed using basic mathematical skills in order to maintain accuracy.
• Handle daily and monthly transactions and deposits for the accounting department and keep records of accounts receivable.
• Collect or charge accounts for monies for items purchased.
• Sell stamps, movie tickets, meal tickets and copies to residents and staff.
• Handle personal funds accounts for residents reconciling accounts and distributing monies.
• Perform copy jobs for other departments timely and accurately.
• Maintain postage meter.
• Be knowledgeable of the copy machine and its’ functions.
• Sign out keys for specific campus locations as needed.
• Take resident requests for maintenance and event/trip reservations and enter those into software programs.
• Create memorial frames: paper version as well as in Wellzesta.
• Maintain resident birthday card list and distribution
• Maintain resident and staff phone lists.
• Create salon gift certificates.
• Record weekly salon charge totals on spreadsheet.
• Provide support with entering and maintaining information within the Wellzesta platform.
• Maintain a neat and clean reception area at all times.
• Print elopement pictures and maintain binder.
• Maintain receptionist handbook ensuring all materials are kept current.
• Create company internet access passwords for designated departments monthly.
• Act as a command base during fire drills and emergencies; relay messages and “All Clear” during fire drills and other emergencies as needed.
• Other duties as assigned.

Culture and Work Environment: Join a team you’ll be proud of at Sunnyside Retirement Community, where every team member is encouraged to S.H.I.N.E.: Service Before Self, Hospitality with Heart, Inspiring Excellence, Nothing Less Than the Best, and Enjoy Your Journey.

At Sunnyside, you’ll find flexibility, growth opportunities, and a supportive team culture. Our 150+ acre campus in the Shenandoah Valley offers a welcoming environment for both residents and staff.

Employee Benefits and Perks:

• Growth opportunities
• A safe environment
• On-site training
• An engaging atmosphere
• Health insurance
• Short-Term Disability
• Long-Term Disability
• Paid time off
• Dental insurance
• 401(k) Matching
• Vision insurance
• Flexible schedule
• Pet Insurance
• Access to our Wellness Center
• And More