Administrative Assistant / Receptionist

A patient-centered medical office dedicated to providing exceptional care and a welcoming experience for every patient. We are seeking a detail-oriented and organized individual to join our team. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced environment.

Key Responsibilities:

• Manage patient check-in and check-out processes with professionalism and accuracy.
• Handle scheduling of appointments, follow-ups, and procedures.
• Communicate effectively via text messages and phone calls to coordinate patient care.
• Answer telephones, schedule patients, and send appointment reminders.
• Manage patient accounts receivable, process payments, and assist with billing inquiries.
• Handle incoming and outgoing faxes, ensuring timely delivery to the appropriate departments.
• Scan and upload documents into the electronic medical record system.
• Conduct medical record chart audits for completeness and compliance.
• Perform insurance benefits verifications for new patients.

Qualifications:

• Previous experience in a medical office or healthcare administrative role preferred.
• Strong knowledge of scheduling systems, insurance verification, and patient billing.
• Proficiency in Microsoft Office, electronic health record (EHR) systems, and fax/scanning software.
• Excellent communication, organization, and multitasking abilities.
• Compassionate, professional, and customer service–oriented attitude.

Work Schedule

Mondays, Wednesdays, Thursdays 8:30 am to 5:00 pm, Tuesdays 8:30 am to 7:00 pm, and Fridays 8:30 am to 12:00 pm.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person