Administrative Officer - Real Estate Experienced

The Ismail Al Hammadi Group serves as the parent company to Al Ruwad Real Estate, 34 Real Estate Valuation, and Biznet Consulting. With a strong foundation built on integrity, innovation, and expertise, we specialize in offering comprehensive real estate solutions, accurate property valuations, and strategic business consulting. Our group is dedicated to empowering clients with tailored services that drive growth and success in the dynamic real estate market. At Ismail Al Hammadi Group, we pride ourselves on our commitment to excellence, ensuring that every client receives unparalleled support and value through our subsidiaries.

You can reach us with your updated cv at talent@iahgroup.ae

Job Summary:

The Real Estate Administrator will provide administrative and operational support to the sales and leasing teams, ensuring smooth daily operations of the office. The role involves managing property documentation, coordinating with clients and stakeholders, maintaining CRM systems, and ensuring compliance with Dubai Land Department (DLD) and other regulatory requirements.

Key Responsibilities:

1. Administrative Support

• Maintain and organize property files, contracts, permits, and other documentation.
• Prepare and manage forms such as LOIs (Letter of Intent), EOIs (Expression of Interest), sales offers, lease agreements, and other official documents.
• Handle all AML and KYC processes and provide support to the Sales Team to ensure smooth and timely compliance.
• Schedule appointments, meetings, and property viewings for the sales team.
• Schedule and coordinate Drivers, Photographers, Videographers, and other support staff for all Sales Team members as needed.
• Support the team in drafting, proofreading, and sending official correspondence and emails.

2. CRM and Database Management

• Update and maintain the company CRM with leads, follow-ups, and property details.
• Generate reports from CRM and other internal systems for management review.
• Track property listings, sales activities, and client interactions accurately.

3. Compliance & Regulatory Coordination

• Ensure all properties have valid permits and approvals from Dubai Land Department (DLD) and other relevant authorities.
• Upload and manage proper activities in Dubai REST Portal (or other governmental portals) as per company and legal requirements.
• Assist in auditing documents to ensure adherence to company policies and UAE real estate regulations.
• Collaborate closely with the Finance team and Accountants to ensure smooth financial processes and accurate reporting.

4. Customer Support

• Serve as a point of contact for clients for documentation and administrative queries.
• Assist in resolving client concerns efficiently and professionally.
• Coordinate with developers, landlords, and government entities as needed.

5. Team Support

• Assist sales and leasing teams in administrative and operational tasks.
• Coordinate internal communications between departments to ensure smooth operations.
• Support marketing team with property brochures, listings, and online postings if needed.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Real Estate, or related field (preferred).
• Minimum 2 years of administrative experience in real estate or property management in Dubai/UAE.
• Knowledge of Dubai Land Department processes, permits, and REST portal is a plus.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
• Excellent verbal and written communication skills in English; Arabic is a plus.
• Attention to detail and ability to handle confidential information.
• Professional and customer-oriented attitude.

Key Performance Indicators (KPIs):

• Accuracy and completeness of property documentation.
• Timely updates in CRM and other systems.
• Compliance with legal and regulatory requirements.
• Efficiency in supporting sales and leasing teams.
• Client satisfaction in administrative support.

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Application Question(s):

• Are you ok with the salary budget?

Experience:

• Real Estate Admin: 2 years (Required)

Language:

• Arabic (Preferred)