Administrative Support Specialist

Company Description

NileCRM is a specialized CRM platform designed to support pharmaceutical companies in managing customer data, improving field team efficiency, and uncovering valuable business insights. Known for its cutting-edge technology and dedicated expertise, NileCRM is a trusted partner in the pharmaceutical industry. Our solutions are tailored to meet the unique challenges facing the pharma sector, ensuring optimal data management and impactful business outcomes. We take pride in delivering advanced tools and exceptional support to our clients.

Role Description

This is a full-time on-site role for an Administrative Support Specialist, based in El Moqatam. The role involves providing administrative assistance, answering and managing phone inquiries, offering customer service support, and performing basic accounting tasks. Additional responsibilities include maintaining organized records, supporting team communication, and ensuring smooth day-to-day office operations.

Qualifications

• Proficiency in Administrative Assistance and record management
• Strong skills in Phone Etiquette and effective Customer Service
• Excellent Communication skills, both verbal and written
• Basic knowledge of Accounting principles and processes
• Strong organizational and time-management abilities
• Proficiency in using office software and tools
• Attention to detail and ability to manage multiple tasks simultaneously
• Prior experience in administrative support roles is preferred