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Description


Job Title:


Admissions Assistant


Department:


Administration


Reports to:


Admissions Manager


Direct Reports:


No


Main Duties & Responsibilities


This is not an exhaustive list of all duties and responsibilities.


  • Contribute to the achievement of admissions targets.
  • Present a warm, professional and friendly first point of contact for new parents to positively promote the school and support the recruitment and retention of students.
  • Monitor enquiry/applicant activity, maintain email templates and event schedules in Hubspot
  • Conduct school tours where needed across the Whole School.


v1 06/2022


  • Keep documented admissions procedures up to date.
  • Ensure admissions information on the website is always up to date.
  • Create and maintain electronic admissions records and files for all prospective students, new applicants, current students and alumni.
  • Assist with tracking and monitoring annual re-registration of students.
  • Assist the Data Team with updating and maintaining student contact information in the MIS.
  • Track submission of required application documents and following up with parents for missing documents.
  • Work closely with the Registrar to ensure all Leaving Certificates and other required documents received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet MOE/KHDA deadlines.
  • Plan and deliver parent and student visits and tours ensuring that the personal focus on the school is delivered.
  • Manage and support Open Days and events ensuring that opportunities are maximised.
  • Coordinate entrance assessments, liaising with the Registrar, Admissions Manager and Leadership Team.
  • Assist with the process of students withdrawing from the school by acknowledging withdrawal notifications, reminding parents of the process and issuing leavers forms.
  • Assist with walk-in, email and website admission enquiries ensuring a high quality of customer care.
  • Attend staff meetings, marketing events and serve on committees.
  • Be well versed in rules and regulations of the Ministry of Education and the KHDA, and ensure compliance during the admission process.
  • Work with the Marketing Team to develop admissions materials and events.
  • Deal with matters of a confidential and sensitive nature in line with school policies.
  • Conduct campus tours and effectively promote the school's programs and offerings to prospective students and their families


Other duties and responsibilities:

  • Any other duties as assigned by the Admissions Manager


Person Specification


Qualifications and related Experience


  • Good standard of education including English & Mathematics.
  • Minimum of 2 years experience in an education, customer service or sales environment.
  • Experience of iSAMS and Hubspot systems.
  • Experience in general office administration.
  • I.T. proficiency including Microsoft & Google suites.


Competencies: Knowledge, Skills & Abilities


  • Ability to communicate clearly and effectively, both written and verbally.
  • Strong interpersonal skills.
  • Planning and organising skills to anticipate, prioritise and manage a variety of tasks.
  • Excellent attention to detail and production of accurate work.
  • Ability to work flexibly and effectively under pressure to maintain deadlines.


  • Ability to develop strong relationships with stakeholders.
  • Ability to work creatively and contribute to the environment.
  • Understanding of statutory requirements including Safeguarding, Child Protection, Equal Opportunities, Health & Safety and Inclusion.


Competencies: Behavioural


  • Customer focused.
  • Ability to work collaboratively as part of a team and effectively independently.
  • Adaptable, approachable and empathetic.
  • Presents drive and commitment that inspires others.
  • High standards of dress, punctuality and attendance.
  • Courteous and professional demeanour.
  • Ability to work with minimal supervision and use initiative.


Key Relationships


Internal:


WSLT, Academic and Administration staff, students.


External:


Parents, Local Government departments.

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