Advertising Client Servicing Executive

Client Relationship Management:

Serve as the main point of contact for clients, ensuring a positive client experience.
Build and nurture strong relationships with clients to understand their needs and expectations.
Client Support: Respond promptly to client inquiries through various channels, including phone, email, and chat.
Provide accurate information about products/services, pricing, and account details.

Issue Resolution: Investigate and address client issues or concerns promptly and professionally.
Collaborate with internal teams to find effective solutions and ensure client satisfaction.

Product Knowledge: Develop a deep understanding of the products/services offered.
Stay informed about updates, new features, and changes in offerings.

Communication: Communicate effectively with clients, keeping them informed about the status of their inquiries, projects, or accounts.
Provide regular updates on relevant information or changes.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

• Marketing: 2 years (Preferred)

Work Location: In person