- Having Min 7-8 Years experience with Travel Agency at UAE
- Well connected to all Airlines at UAE (Legacy & LCC)
- Proficiency in Routings, Group bookings, fare calculations, pricing, processing tickets, refunds, and exchanges
- Expert knowledge of Air Fares Policies & Procedures
- Should have expert knowledge of Amadeus / Highly skilled.
- Knowledge of Travelport & Sabre : added advantage
- Good knowledge of Microsoft Outlook, Word and Excel
- Able to use current technology and easily adapt to changes in technology as they come.
- Must be able to thrive in an ever-changing technical environment.
- Proactive consultant - solutions oriented and accountable
- Excellent working knowledge of the travel industry, application of client travel policies, procedures and processes (including complex international reservations and changes)
- Excellent written, verbal communication and presentation skills
- Excellent skills to communicate well with Airlines, suppliers & customers
- Possesses the ability to thrive as a positive contributor in a high-touch, complex interaction environment
- Demonstrates the ability to organize and prioritize workload
- Must be proficient in research determining root cause analysis
- Excellent innovator and problem solver
- Strong knowledge in conflict resolution, leadership strategies, supplier management & client engagement.
- Ability to work flexible hours and adjust shift as needed for coverage
Job Type: Full-time
Pay: AED4,000.00 - AED7,500.00 per month