AM/DM - Training (Corporate)

Content Development & Instructional Design

 Design and develop engaging, practical, and learner-centric training content

 Customize training material to meet the specific needs of target audiences (warehouse and

backend)

 Continuously update content to ensure relevance, alignment with business goals, and industry best

practices

Training Delivery

 Facilitate classroom and virtual training sessions on soft skills such as communication, teamwork,

leadership, emotional intelligence, time management, etc.

 Use adult learning principles and interactive methodologies to ensure high engagement and

knowledge retention

 Evaluate training effectiveness through feedback, assessments, and follow-up

Training Needs Identification

 Partner with business stakeholders and HR to assess training needs across departments and roles

 Conduct surveys, interviews, focus groups, and performance data analysis to identify skill gaps

 Recommend appropriate learning interventions to address identified needs

4. Monitoring & Reporting

 Track participation, feedback, and training outcomes through reports and dashboards

 Measure ROI of learning programs and suggest improvements

 Maintain records of training sessions, materials, and evaluations.

Qualification & Skills

• Bachelor’s degree in Human Resources, Psychology, Education, or related field (Master’s preferred)
• 5+ years of experience in training, content development, or L&D roles
• Proven experience in soft skills training delivery
• Excellent written and verbal communication skills
• Strong facilitation, presentation, and stakeholder management skills
• Analytical mindset with the ability to interpret data and make decisions
• Self-driven, creative, and passionate about employee development