Application Scientist- LCMS

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Primary Responsibility:

• Pre-sales demonstration with applications for high end technology (LCMS and LCMSMS)
• Post-Sales training to customer trouble shooting at customer place as well as in Technical Centre to support LSMS sales team (30-50%)
• Technical Training sessions for Customer as well as internal customers.
• Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstration.
• Develop and maintain positive relationship with customers.
• Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance
• Act as a key contributor of customer feedback to develop new technical collateral White paper with collaboration of customer.
• Assist in creation and review of technical literature including manuals and application notes

Knowledge, Skills, Abilities:

• Excellent / expert knowledge of LCMS method development and / or method validation and transfer
• Proven problem-solving and troubleshooting abilities, enabling the identification and resolution of issues.
• Customer Success experience beneficial.
• Demonstrates excellent written and oral communication skills, enabling effective communication within the team and among collaborators.
• Proficient in delivering effective presentations and strong attention to detail and technical skills.
• Displays exceptional time management and project management skills, ensuring efficient completion of tasks.