Applications Analyst

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• Responsible for enhancing, supporting, and maintaining an application within the UPHS health system. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements, and develop logical date models using best practices for build and configuration, maintenance and data integrity. Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.

Responsibilities:

• Develop a thorough understanding of UPHS applications
• Understands their role in the process
• Ensures all regulatory requirements are met
• Comply with all applicable guidelines, policies and procedures of IS and UPHS to ensure necessary controls, documentation and audit trails
• Interprets and analyzes workflow/system requirements in order to design, configure, test and implement application solutions
• Assists in defining system requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity.
• Create and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application
• Executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes
• Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.
• Collaborates with management to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel
• Works independently on complex projects completing within the designated timeframe and under minimal guidance
• Provides ongoing support and maintenance as assigned
• Delivers customer service to IS clients seamlessly across system boundaries
• Ensures safety, confidentiality & security of employee and Patient data if applicable
• Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application
• Promptly identifies, documents, and resolves problems with system functionality
• Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects
• Coordinates and adheres to strict implementation project schedules, and handle multiple assignments
• Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration
• Researches and analyze new functionality, and releases within the applications to enhance practice productivity and operational processes

Credentials:

• Epic Certifications

Education or Equivalent Experience:

• Bachelor of Arts or Science
• And 3+ years related IT experiencePrevious experience in Healthcare IT
• H.S. Diploma/GED (Required)
• And 5+ years related IT experienceAt least 3 years related HealthCare IT experience

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.