AR Collection Specialist

As our Accounts Receivable (AR) Collections Specialist you will work with assigned payers and accounts from initiation of one-touch claim submissions through payment resolution, including billing, rebilling/appeals, account resolution and denial management.

You Will:

• Complete the billing process, scrub and submit clean claims to assigned payers within filing requirements.
• Complete AR postings to reflect accurate payments in a timely fashion.
• Follow-up on all rejections, denials, and past due accounts to maximize collections.
• Research and resolve problems for billing failures and/or re-bills for assigned payers and accounts.
• Prepare and complete the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger.
• Complete refunds, unclaimed funds, and escheatment process for assigned payers.
• Respond to questions and requests for information from customers (internal and external) and work collaboratively with other staff, clients and/or external third-party payers in a courteous, timely, and accurate manner
• Complete reporting or other requests as needed.
• Ensure Release of Information is up to date for billing.

What We Need:

• High School diploma or equivalent.
• Three (3+) years recent accounts receivable/customer service experience in mental healthcare billing and collections, including billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

As a condition of employment, you will be required to receive the annual influenza vaccine. Accommodation may be requested.

This position will be posted, at minimum, until 5/28/26 and may remain open until a sufficient candidate pool has been collected.