Assistant

SENIOR CUSTOMER SERVICE ASSISTANT (EKAS) - Transport Services - U

Job Purpose

Responsible to provide effective admin support and customer service functions for all activities related to the Transport Control Centre. Will be responsible for communicating with internal/external stakeholders including customers & crew. Ensuring all systems and records are accurately maintained and service delays are minimised . Will be responsible to interact with other departments and also to ensure all data/records and billing are accurately maintained and service delays are minimal.

Responsibilities

• Provide admin support and customer service functions for all activities related to the Transport Control Centre.
• Communicate with internal and external stakeholders including customers and crew.
• Ensure all systems and records are accurately maintained and service delays are minimised.
• Interact with other departments to ensure data/records and billing are accurately maintained and service delays are minimal.