Assistant Administrator/Player Development Executive

The Assistant Administrator for the Casino General Manager will provide comprehensive administrative support to the General Manager of the Casino. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. The Assistant Administrator will play a crucial role in maintaining efficient operations and supporting the General Manager in various administrative and managerial tasks. As Player Development Executive will collaborate and provide support to the Marketing Department to develop and implement marketing strategies, and activities to promote and increase customers engagement. This position will also have liaison with Casino Accounting, Marketing, Operations Department, and Human Resources. Responsible for having full working knowledge of the Collective Bargaining Agreement (CBA). Ensure that the Casino is operating in accordance with Government Regulations. Interacts with guests, management, and associates. Must be proactive in improving operational efficiencies, guests, and associate’s satisfaction.

Job Responsibilities:

• Assist the Casino General Manager in day-to-day administration of the Casino.
• Assist the Casino General Manager in the administrative duties, preparation of documents, reports, presentations, and other materials as required.
• Maintain confidentiality and manage sensitive information with discretion.
• Serve as a point of contact for internal and external stakeholders, directing inquiries, and requests appropriately.
• Facilitate effective communication between the General Manager and other departments, ensuring smooth flow of information.
• Coordinate and attend meetings, conferences, and appointments in support of the Casino General Manager.
• Support the Casino Director of Marketing in planning and executing marketing initiatives and campaigns.
• As Player Development Executive will develop and implement marketing strategies to promote our slot machine area to increase customer engagement.
• Collaborate with the marketing team to create compelling promotions, campaigns, and events.
• Monitor marketing performance metrics and provide regular reports on the effectiveness of marketing initiatives.
• Assist in developing marketing strategies to attract and retain customers.
• Coordinate the creation and distribution of marketing materials, both online and offline.
• Collaborate with internal teams to ensure consistent branding and messaging across all marketing channels, etc.

Requirements:

• High School Diploma or college degree preferred.
• Proven experience in an administrative role, preferably in a casino or hospitality environment.
• Bilingual; Spanish and English.
• Excellent organizational and time management skills.
• Attention to detail and ability to prioritize task effectively.
• Strong written and verbal communication skills.
• Strong analytical and problem solving skills.
• Must be able to obtain and maintain the appropriate Gaming License from the Puerto Rico Gaming Commission.

Benefits:

• Competitive Salary
• Health Insurance, Dental and Vision Insurance.
• Life Insurance
• Vacations
• Free Parking
• Free Meal at Employees Cafeteria
• 401K, etc.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person