Assistant Business Analyst - 3rd Party Logistics

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we’re missing is you. Apply today!

About the role

As an Assistant Business Analyst for 3rd Party Logistics, you will interact with Reworld’s ReMove service line sales, carrier vendors and the accounting team to provide information in response to inquiries, properly match shipments to appropriate carriers, negotiate rates, provide information on supply and demand and pricing on a daily basis, troubleshoot issues as they arise, provide necessary information to team members and customers about the status of shipments, and handle and resolve complaints. Additionally, you will complete customer invoice reviews. The Business Analysis team reports to the Manager and this role will report to one of our Business Analysts to ensure a clear career progression map.

Essential Functions:

• Outbound phone calls to solicit and match carriers with available loads.
• Take inbound calls for carrier availability and maintain that information for future use.
• Develop relationships with core carriers.
• Traces shipments as needed by making outbound calls and querying carrier websites to determine ship status.
• Provides pricing information to CES sales representatives as needed.
• Trains, explains tasks, and assists in the solution of problems.
• Searches company records using the company CES system and provides necessary information and or reports to customers and or team members.
• Resolves customer questions related to shipments in transit as needed.
• Responds to requests via telephone or email.
• Receives requests by telephone or email, analyzes requests, provides information requested, or ascertains who can best provide the service required, and routes or completes the request.
• Working with Business Analyst to review and distribute all 3PL vendor invoices received electronically (Average 70+ daily).
• Daily DMS tracking for half of the Energy facility deliveries in Excel spreadsheet. Updating and maintaining Master Approval listing with all new customers to identify those with transportation.
• Provide any transfer station delivery data to Business Analyst for customer billing and expense approval.
• Send 3PL vendor invoices for Energy customers with transportation for approval and PO creation. Approximately 750 per month.
• Assist with PeopleSoft billing validations twice per month to ensure accuracy.
• Work with CESScheduling/SSM’s to validate any additional charges (demurrage, truck ordered not used, layover, etc.)
• Communicate with vendors to determine why additional charges are being incurred to eliminate future charges.
• Assist in compiling data for month end transportation accruals.
• Compile month end revenue/expense data in preparation for Regionalized reporting.
• 3PL vendor statement review.
• Identify older Legacy deals that have decreased margin and provide to the Transportation Coordinators for requoting.
• Work with SSM’s on any customer issues/concerns on transportation related issues.
• Cross Train to assist in Rental Mobilization/Demobilization
• Match billing invoices to ensure accuracy.
• Preferred strong understanding of Accounts Receivable and Payable process
• Knowledgeable about accepted accounting principles

Additional Responsibilities:

• Support all 3PL Coordinators in monthly tasks to include updating COI’s, securing new vendors, and tracking of monthly KPI’s.

• Assists sales representatives in completing requests.
• Makes calls and sends correspondence to develop core carriers.
• Discusses and helps resolve carrier performance issues with customers.
• Completes various administrative functions that are required as needed.
• Additional duties as assigned by supervisor.
• Ability to work in a fast-paced environment effectively.
• Must demonstrate initiative to solve issues independently, consistently, and professionally.
• Ability to work autonomously and in cooperation with various other departments.
• Excellent communication skills both written and verbal.
• Ability to prioritize work, manage multiple tasks and effectively meet tight deadlines.

Position Requirements:

• Must have a High School Diploma or GED. An Associate degree or higher in Business or Accounting is a plus
• A minimum of 2 years of experience servicing customer accounts is required with exposure to Accounts Payable and Accounts Receivable processes
• Gather necessary data artifacts to finalize customer invoices and prepare for frequent billing cycles.
• Perform automated and manual (as necessary) billing operations for specific facilities, leveraging contract management tools
• Netsuite experience is a plus but not required
• Respond to and interact with customers and internal staff concerning billing in a prompt, timely, and courteous manner
• Analyze customer billing adjustments to identify the root causes and work with internal constituents to reduce future errors
• Resolve issues that may occur during the billing cycle (system issues, pricing issues, etc.) in a timely manner
• All other duties as assigned by management

In addition to salary, this role is eligible for benefits. The benefits would include medical, prescription drug, vision, and dental plans; 401(k) plan; paid parental leave; paid time off; and paid holidays.

Additional details are available at https://www.reworldwaste.com/careers/benefits.

For additional information, refer to the Pay Transparency section below.

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Pay Transparency

Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld’s reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.

The pay range for the primary location of this position is: $43,100.00 - $57,400.00 USD. For hourly roles, this is the annualized salary. To calculate the hourly rate, divide by 2080.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

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If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the ‘Contact Us’ button. Under Inquires, select ‘Careers’ in the Interest field, fill out all required fields including your message. In the message section, please note this is a ‘Job Application Accommodation Request’.

Attention Staffing Agencies & Search Firms

Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.