Assistant General Manager

Job Overview
We are seeking a dynamic and energetic Assistant General Manager to join our vibrant hospitality team. In this pivotal role, you will lead daily restaurant operations, ensure exceptional customer service, and foster a positive team environment. Your leadership will drive operational excellence, uphold food safety standards, and support the overall success of our establishment. This position offers an exciting opportunity for a motivated individual with a passion for food service management and team development to make a significant impact in a fast-paced, lively setting.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth shift management and high-quality food service delivery
• Lead and motivate staff through effective training, coaching, and development initiatives to enhance performance and customer satisfaction
• Manage inventory control processes, including food handling, ordering, and stock rotation to minimize waste and control costs
• Supervise food preparation, cooking procedures, and ensure adherence to food safety standards and sanitation regulations
• Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation
• Monitor staffing levels, interview candidates, and participate in hiring decisions to build a strong team
• Conduct staff training sessions on food production, customer service excellence, health & safety protocols, and operational procedures
• Oversee kitchen management tasks including food quality assurance, food production schedules, and catering or banquet services when applicable
• Maintain compliance with health department regulations and ensure all team members follow proper food handling practices
• Assist in budgeting activities, cost control measures, and financial reporting to support the restaurant’s profitability goals
• Handle customer inquiries or complaints promptly to ensure an outstanding dining experience
• Support management in implementing marketing initiatives or special events to boost business growth

Requirements

• Proven experience in restaurant management or supervisory roles within the food industry; prior assistant manager experience preferred
• Strong background in food preparation, cooking techniques, and kitchen management with fine dining or casual dining experience advantageous
• Familiarity with POS systems such as Hotel Key for sales transactions and inventory tracking
• Demonstrated skills in staff training & development, team management, and leadership within hospitality settings
• Knowledge of food safety standards, health regulations, and sanitation practices essential for maintaining compliance
• Experience with inventory control, budgeting, cost analysis, and food production planning
• Excellent customer service skills with the ability to handle challenging situations professionally
• Ability to manage multiple priorities effectively in a fast-paced environment while maintaining attention to detail
• Strong communication skills for interviewing candidates and coordinating with team members at all levels
• Hospitality management background with experience in shift management across various service formats including bar or catering services is desirable
• A proactive attitude with a passion for culinary excellence and operational efficiency

Join us as an Assistant General Manager where your leadership fuels our success! We are committed to fostering an inclusive environment that values innovation, teamwork, and professional growth. This role is paid — offering you the opportunity to develop your career while making a tangible difference every day.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person