Assistant IT Support

Job description

We are seeking a proactive and detail-oriented IT Assistant to support our IT department in maintaining and troubleshooting hardware, software, and network systems. The ideal candidate will have a strong understanding of IT operations. This role is essential for ensuring smooth daily operations and supporting our team with all technical needs.

Key Responsibilities:

• Provide technical support to staff by troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Assist in setting up workstations and email accounts.
• Support network maintenance, backups, and regular software updates to ensure system security and efficiency.
• Assist in monitoring and maintaining IT inventory, ensuring all equipment is in good working condition.
• Respond promptly to support requests and resolve technical issues in a timely manner.
• Document all technical support activities, solutions, and system updates.
• Collaborate with the IT team to improve system performance and optimize workflows.

Qualifications:

• Proven experience in IT support or a similar role.
• Basic knowledge of network systems, operating systems and common software applications.
• Strong troubleshooting and problem-solving skills.
• Ability to manage time effectively and handle multiple tasks.

Job Type: Full-time

Pay: Rs30,000.00 - Rs35,000.00 per month

Work Location: In person

Job Type: Full-time

Pay: Rs30,000.00 - Rs35,000.00 per month

Work Location: In person