Assistant Manager

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzing information and evaluating results to choose the best solution and solve problems.