Assistant Manager Artificial Intelligence

Designation: Assistant Manager – Gen AI Solutions

Department: Digital Transformation

Location: Gurgaon

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we have built a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities — and we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, eConsult, and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders, and engages 1M+ organic users daily.

Our strongest asset is our 6400+ people who consistently enable us to deliver on our mission.

Know more about us: https://www.1mg.com/aboutUs

Brief about the Role

We are seeking an experienced professional to lead and deliver cutting-edge Generative AI initiatives at Tata 1mg. This role involves managing both in-house AI solution development as well as vendor-driven AI implementations, while ensuring scalability, compliance, and measurable business impact. The role will also involve mentoring and guiding team members, fostering a culture of innovation, and driving collaboration across stakeholders.

What will you do

In-House Gen AI Development

• Lead projects where problems are identified internally and solved using Gen AI models (e.g., OpenAI, Gemini, Claude).
• Define solution architecture, logic, and implementation strategy.
• Ensure scalability, accuracy, and performance of in-house Gen AI solutions.

Vendor-Driven Solutions

• Manage the full lifecycle of projects executed by vendors or subscription solutions.
• Draft clear project briefs (problem statement, success metrics, one-pagers).
• Review and challenge vendor solution architectures for alignment with Tata 1mg’s standards.
• Track progress, validate accuracy, and establish governance frameworks.
• Ensure vendors deliver with efficiency, accountability, and transparency.

Team Leadership (10%)

• Support team acquisition, engagement, and retention.
• Mentor and guide team members on Gen AI initiatives.
• Foster a collaborative, innovative, and outcome-driven culture.

Cross-Functional Collaboration

• Partner with business stakeholders to identify high-impact problems solvable through Gen AI.
• Translate business needs into scalable AI-driven solutions.
• Drive adoption of AI solutions across functions to ensure tangible value creation.

What we are looking for

Technical Expertise

• Strong understanding of Generative AI models, APIs, and solution architectures.
• Hands-on experience with model integration, prompt engineering, and scaling AI solutions.
• Ability to critically evaluate vendor solution architectures.

Program & Vendor Management

• Proven experience leading technology/vendor-driven projects.
• Skilled at defining success metrics, tracking execution, and ensuring vendor accountability.
• Strong governance and compliance orientation.
• Excellent communication skills to align with leadership and business stakeholders.