Assistant Manager – Call Center Operations

About The Role

We are hiring an Assistant Manager to support our call center operations. This role is ideal for a proactive professional with experience in telecom or technical campaigns, who can coordinate teams and ensure smooth operational execution.

Key Responsibilities

• Support daily call center operations
• Monitor team performance and ensure service quality
• Assist in reporting and campaign management
• Support the Manager in achieving KPIs and operational goals
  
  

Experience & Qualifications

• 3–4 years of relevant call center experience (telecom or technical campaigns preferred)
• Educational background in Telecom, Electrical, Software Engineering, or Computer Science
• Strong coordination and analytical skills
  
  

Benefits

• Competitive salary package
• Growth and leadership development opportunities
• Collaborative and professional work environment