Assistant Manager Customer Service (Female)

• Oversee and support day-to-day park operations, ensuring smooth ride, games, and facility management.
• Monitor staff performance and ensure teams are following operational SOPs, safety, and service protocols.
• Assist in scheduling, training, and supervising operational staff.
• Ensure compliance with health & safety regulations, ride inspections, and emergency procedures.
• Address guest concerns/complaints promptly to ensure a positive customer experience.
• Support management in planning events, crowd management, and peak season operations.
• Prepare daily, weekly, and monthly operational reports for senior management.
• Timing is evening 03 pm to 11 pm

Job Type: Full-time

Pay: Rs90,000.00 - Rs120,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Oversee and support day-to-day park operations: 2 years (Required)
• Monitor staff performance : 3 years (Required)
• cheduling, training, and supervising operational staff: 3 years (Required)
• guest concerns/complaints promptly: 3 years (Required)
• planning events, crowd management: 3 years (Required)

Work Location: In person