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Assistant Manager - Outlet (Asian Restaurant)
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Organization- Andaz Doha
Summary
Duties and responsibilities related to the Assistant Manager - Outlet (Asian Restaurant):
Summary
Duties and responsibilities related to the Assistant Manager - Outlet (Asian Restaurant):
- Supervise the entire restaurant floor during service, ensuring smooth operations, high service standards, and optimal guest satisfaction.
- Lead and motivate the front-of-house team by conducting daily pre-shift briefings, assigning duties, and providing continuous on-the-job training.
- Act as a key point of contact for guests, personally handling complaints, managing VIP reservations, and actively gathering feedback to improve service.
- Maintain an in-depth knowledge of the restaurant's Asian cuisine, including menu items, ingredients, and beverage pairings (e.g., sake, specialty teas), to assist guests and train staff.
- Drive restaurant revenue by training the team on upselling techniques and managing promotional activities.
- Assist the Outlet Manager with administrative tasks, including staff scheduling, daily sales reconciliation, and managing inventory for beverages and supplies.
- Ensure the restaurant is fully compliant with all health, safety, and HACCP standards, maintaining impeccable cleanliness and hygiene.
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Manage opening and closing procedures, including cash handling, shift reports, and ensuring the outlet is secure and ready for the next service.
- Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management
- Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards
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