Assistant Manager-Performance & Business Excellence

Assistant Manager – Operations Excellence healthcare environment.

Location: Abu Dhabi, UAE
Employment Type: Full-Time
Notice Period: 30 days or less preferred

Role Overview

We are looking for an Assistant Manager – Operations Excellence to drive business process improvement, governance, risk management, and compliance across Procurement, Supply Chain, and Finance functions.

This role plays a key part in process re-engineering, benchmarking, KPI performance, and GRC framework implementation, particularly within a regulated / healthcare environment.

Key Responsibilities

• Identify process bottlenecks and lead Business Process Re-engineering (BPR) initiatives
• Develop, review, and maintain governance documents (Policies, SOPs, Procedures, DoA matrices)
• Support GRC framework development and implementation
• Conduct risk assessments, define risk triggers, and develop mitigation plans
• Analyze KPI deviations and benchmark performance against best practices
• Review laws and regulations to ensure compliance, identify gaps, and recommend corrective actions
• Advise Business Development teams by reviewing contracts for risk and profitability
• Collaborate cross-functionally with Procurement, Supply Chain, Finance, HR, and Quality teams
• Support PMO initiatives and performance management projects

Qualifications & Certifications

• MBA or MSc in Business / Management (Mandatory)
• MSc in Supply Chain Management (Preferred)
• Project Management Certification (Mandatory)
• Certifications such as Agile, Change Management, ISO 22301 are a strong plus

Experience & Skills

• Minimum 2+ years’ experience in governance, process excellence, or operational excellence roles
• Hands-on experience creating policies, procedures, SOPs, and DoA frameworks
• Exposure to risk management, KPI design, benchmarking, and compliance
• Experience in healthcare, public sector, or regulated environments preferred
• Strong understanding of procurement, supply chain, finance, and governance processes
• PMO exposure and structured project execution experience
• Advanced MS Excel & PowerPoint skills
• Strong stakeholder management and communication skills

Job Type: Full-time

Pay: AED15,000.00 - AED19,500.00 per month