Job Responsibility:
Overall responsibility of complaint management includes:
- Achieve assigned trade finance sales targets across products such as LCs (Letter of Credit), guarantees and supply chain finance.
- Assist in identifying and converting trade opportunities with SME and Corporate clients.
- Prepare and deliver product pitches, proposals, and term sheets in coordination with Relationship Managers.
- Structure bespoke trade solutions aligned with client needs and risk appetite.
- Collaborate with Relationship Managers to drive cross-sell and deepen wallet shares.
- Maintain strong client relationships and ensure high levels of customer satisfaction.
- Provide technical advisory on trade finance structures, documentation, and regulatory requirements.
- Ensure smooth execution of trade transactions in coordination with operations and compliance.
- Stay updated with market trends, regulatory changes, and product innovations.
- Contribute to product development and digitization initiatives within trade finance.
- Ensure all customers and staff queries are attended to in a timely and efficient manner to ensure problem resolution.
- Liaison with FI Relationship Managers for LC confirmations, risk participations, and credit line utilization.
- Ensure transactions are processed within approved credit limits and country exposures.
- Ensure all trade transactions comply with internal policies, UAE Central Bank regulations and international standards.
- Conduct basis due diligence and support KYC documentation for trade clients.
- Monitor operational risks and escalate discrepancies or exceptions promptly.
- Maintain audit readiness and support internal/external reviews.
Job Skills & Qualifications:
- Bachelor’s degree in finance, Business or related field with additional certifications relevant to the position.
- 3-6 years of experience in trade finance sales and advisory
What we offer you:
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career development
- Generous annual leave entitlement and Private Healthcare
- Preferential banking facilities for employees