Assistant Relationship Manager

In this role, your key responsibilities include

• New Client Acquisition Acquire new clients, conduct wallet exercise to cross sell entire product suite and facilitate an excellent on-boarding experience in order to achieve assigned targets and secure profitable business transactions
• Relationship Management Build and maintain client dossiers capturing current and future client needs in order to advise clients on new solutions, developments and emerging opportunities
• Risk Management Obtain reports from support units, create credit applications, report on risk profile and highlight/update approving authorities with any changes in order to enable necessary action to be taken
• Policies, Processes, Systems and Procedures Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
• Self-Management Manage self in line with the Bank s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
• Customer Service Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank s required levels of service in all internal and external customer interactions