Restaurant Manager Job Description Position Overview
We are a restaurant seeking an experienced and motivated Restaurant Manager to oversee daily operations, ensure excellent customer service, and drive business performance. The ideal candidate will have strong leadership skills, a customer-first mindset, and the ability to manage staff and operations in a fast-paced environment.
Key Responsibilities
- Oversee daily restaurant operations, including opening and closing procedures.
- Recruit, train, supervise, and motivate staff to deliver excellent customer service.
- Manage staff scheduling, attendance, and performance evaluations.
- Ensure compliance with health, safety, and sanitation standards.
- Monitor food quality, presentation, and consistency.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Manage budgets, control costs, and monitor inventory levels.
- Prepare financial reports and track key performance indicators (KPIs).
- Work closely with chefs and kitchen staff to improve menu offerings and profitability.
- Implement marketing and promotional strategies to boost sales.
- Maintain vendor relationships and oversee supply ordering.
Qualifications
- Proven experience as a Restaurant Manager, Assistant Manager, or in a supervisory role within hospitality.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Knowledge of restaurant management software (POS systems, inventory tools, scheduling platforms).
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).
- Fluency in Tagalog language is required.
Skills
- Leadership & team management
- Customer service excellence
- Financial management & budgeting
- Problem-solving & conflict resolution
- Attention to detail & organizational skills
- Knowledge of health and safety regulations
- Bilingual (Tagalog & English)
Job Types: Full-time, Contract
Contract length: 24 months
Language: