The Assistant Restaurant Manager assists in implementing the business plan of the Outlet. He will be involved in outlet level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He is also responsible for the revenue generation of the outlet.
Key Performance:
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Administer purchasing and receiving procedures.
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Conduct food and beverage hygiene audit.
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Conduct orientation and training.
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Conduct staff performance assessment process.
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Contribute to innovation process within own scope of work in the business unit.
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Facilitate compliance with legislative and regulatory requirements.
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Lead team to implement change.
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Manage and implement business continuity plans.
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Manage outlet equipment maintenance.
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Manage staff training.
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Managing the online customer experience.
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Monitor income and expenses according to the budget.
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Provide information to the management for better decision making.
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Provide quality service to achieve targeted CRS.