Associate Director - Careem Box

Own the full P&L and strategic performance of Careem Box in UAE and Jordan, guiding growth, commercial, marketing, and operational functions to deliver sustainable business impact.

Define and execute high-impact market strategies to drive customer acquisition, engagement, retention, and lifetime value, while continuously improving platform efficiency and unit economics.

Lead commercial and strategic partnerships, unlocking new demand channels and enhancing the value proposition for both senders and couriers.

Drive operational excellence at scale, optimizing key metrics such as delivery speed, reliability, and cost-to-serve across complex and dynamic markets.

Influence cross-functional priorities by working closely with Product, Data, Marketing, Growth, Finance, Legal, and Care teams to overcome barriers, launch new capabilities, and deliver seamless market operations.

Leverage data and insights to monitor performance, identify key trends, and guide strategic decision-making and resource allocation.

Represent Careem externally, building strong relationships with regulators, partners, and ecosystem stakeholders to advance the business and ensure compliance with local laws.