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Associate Manager - Training Solutions

Al Wakrah, Qatar

Overview:
As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.

Duties & Responsibilities

  • Deliver CompEx training to delegates from diverse multinational backgrounds.
  • Drive business development by expanding the training portfolio with technically advanced courses.
  • Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.
  • Build, manage, and mentor strong, long-term customer relationships.
  • Upgrade training facilities by improving both infrastructure and technical capabilities
  • Lead revenue growth for the Training Department across the Middle East region.
  • Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.
  • Develop and empower internal resources to independently deliver assessments and training programs.
  • Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.
  • Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.
  • Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.
  • Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.
  • Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.
  • Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.
  • Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.
  • Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability
Requirements:
Education & Certification:
  • Bachelor’s Degree in any discipline
  • An additional degree in Business Administration would be a plus.
Skills & Competencies:
  • Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information.
  • Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations.
  • Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges.
  • Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion.
  • Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.
Experience:
  • Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.

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