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Associate, Marketing (Social Media & Influencer Operations)
About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
Role Overview
Role Title: Associate, Marketing
Function: Marketing
Seniority Level: Associate
Employment Type: Full time
We are seeking a high-caliber Social Media & Influencer Operations Person (Arabic+English) to lead our digital presence through a blend of creative agility and operational discipline. This role is designed for a strategic thinker who can navigate the end-to-end lifecycle of multi-channel campaigns from trend identification and influencer procurement to rigorous data post-mortems.
The ideal candidate possesses a dual-brain approach: the creative intuition to capitalize on fast-moving cultural trends and the analytical rigor to manage complex logistics via sophisticated data tracking.
What you'll do:
1. End-to-End Campaign Operations
- Project Lifecycle Management: Oversee the full workflow of social campaigns, ensuring all deliverables move seamlessly from ideation and brief development to execution and archival.
- Influencer Ecosystem Management: Lead the identification, vetting, and negotiation of brand partners. Manage the administrative pipeline, including contract execution, product/content fulfillment logistics, and compliance monitoring.
- Creative Directives: Formulate comprehensive creative briefs for external partners that ensure brand consistency while allowing for platform-native authenticity.
2. Strategic Content & Trend Integration
- Cultural Analysis: Monitor global digital trends and pop-culture shifts to provide actionable recommendations for "real-time" brand positioning.
- Brand Ambassadorship: Serve as a primary on-camera talent for brand-owned channels, delivering high-quality, face-to-camera content.
- Content Programming: Develop and maintain a high-velocity content calendar that balances evergreen brand messaging with high-impact, trend-driven activations.
- AI & Automation Oversight: Implement and manage authorized AI-powered tools to accelerate production cycles. Leverage automation platforms to streamline repetitive tasks.
3. Analytical Oversight & Reporting
- Data-Driven Optimization: Able to understand and analyse data and robust tracking systems for campaign performance and reporting, budget allocation, and ROI.
- Performance Auditing: Translate complex social metrics (engagement rates, sentiment analysis, conversion data) into executive-level reports that inform future marketing spend.
- Workflow Automation: Refine internal processes to improve the speed of content deployment and the efficiency of influencer communications.
What you'll need:
- 2+ years of experience in marketing campaigns, digital media, e-commerce / consumer marketing, or similar field
- Operational Excellence: Proven experience managing the logistical complexities of large-scale influencer programs, including legal/contractual workflows and supply chain coordination for PR seeding.
- Advanced Technical Literacy: Expert-level proficiency in Microsoft Excel/Google Sheets and industry-standard CRM/Influencer management platforms.
- Communication Mastery: Exceptional written and verbal communication skills, with the ability to negotiate with agencies and represent the brand's voice to a public audience.
- Proficiency in written and verbal Arabic would be a plus.
- On-Camera Proficiency: Natural charisma and comfort in front of the lens; ability to synthesize brand talking points into engaging, short-form video scripts.
- Trend Savvy: A deep-seated interest in internet subcultures and the mechanics of virality, with a demonstrated ability to pivot strategies based on platform algorithm shifts.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
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