We are a patient-focused audiology practice seeking a dependable and motivated Audiology Assistant to support our in-office team and remote audiologists. This role is ideal for candidates interested in healthcare, patient care, or allied health careers who enjoy hands-on work and patient interaction.
You will assist with hearing evaluations, hearing aid demonstrations, patient flow, and administrative tasks. No audiology experience required; healthcare or medical office experience is a plus.
Key Responsibilities
-
Greet and check in patients; confirm appointments and insurance information
-
Prepare exam rooms, equipment, and testing areas
-
Assist audiologists during hearing evaluations (training provided)
-
Support diagnostic testing under supervision (otoscopy, audiometry assistance, tympanometry support)
-
Help patients understand procedures and ensure comfort during visits
-
Assist with hearing aid demonstrations, basic troubleshooting, and patient education
-
Track hearing aid orders and coordinate fittings and pickups
-
Make outbound calls to schedule patients when appointments are available
-
Collect patient payments and process point-of-service transactions
-
Maintain accurate, confidential patient records (HIPAA compliance)
-
Clean and maintain equipment and reset rooms between patients
-
Support outreach and referral relationship activities as needed
Qualifications
-
Healthcare, medical office, or patient-facing experience preferred (not required)
-
Strong customer service and communication skills
-
Comfortable using computers, scheduling systems, and medical software
-
Detail-oriented, reliable, and able to follow structured protocols
-
Interest in healthcare, audiology, or allied health careers
-
Ability to multitask in a patient environment
Why Join Our Team
-
Paid, hands-on training in audiology
-
Stable, full-time schedule
-
Supportive team environment
-
Opportunity for career growth within hearing healthcare
-
Meaningful work helping patients improve their quality of life