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Automotive Aftersales Manager

Jeddah, Saudi Arabia

Experience: 7 - 10 yrs. | Opening: 1
Education:Bachelor of Technology/Engineering(Automobile, Mechanical)
Nationality: Any Nationality
Industry Type:Automotive / Automobile / Auto Accessories
Functional Area:Installation / Maintenance / Operations / Repair Oct 2,2025

Job Description

The Automotive & Aftersales Manager will be responsible for overseeing all aftersales operations including service, maintenance, spare parts, warranty, and customer service. This role ensures high-quality service delivery, maximizes customer satisfaction, improves retention, and drives profitability of the aftersales division while maintaining compliance with company and manufacturer standards.


Key Responsibilities:

  • Manage service center, spare parts, and warranty operations.
  • Drive customer satisfaction, retention, and service quality.
  • Lead, train, and motivate the aftersales team.
  • Monitor KPIs and achieve revenue & profit targets.
  • Ensure compliance with OEM standards and company policies.


Requirements:

  • Bachelor’s in Mechanical/Automotive Engineering or Business.
  • 7–10 years’ experience in automotive aftersales management.
  • Strong knowledge of service operations & spare parts.
  • Proven leadership and customer service skills.
  • Experience in managing budgets & P&L.

Keyword: Automotive Aftersales Manager,Aftermarket Manager,ASD Incharge,Aftersales manager,Automotive Manager,Technical Services Manager,Aftersales,AfterSales Service

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