Automotive Service Advisor

The Role

We are looking for a Service Advisor to work in one of the best shops in the city. Fundamentally, we deliver a great customer experience with every interaction with our company. To achieve great results and deliver a consistently high quality customer experience takes outstanding people with great attitudes, strong knowledge, and above all, the drive to do whatever it takes to make sure the customer experience is everything it can be. This is an amazing opportunity for someone who wants a career in the automotive industry. We offer great pay, benefits and a company culture that is a breath of fresh air for anyone who has worked in this industry. The primary role is to be a consultant to our customers and make the repair experience as painless as possible. We have top notch equipment and a great support system to help you succeed.

The Company

QualTech Automotive is a local family owned auto repair company. QualTech Automotive has been experiencing rapid growth in our markets. We have grown from a staff of 5 to 48 employees. QualTech Automotive has received the Austin Business Journal Fast 50 award for the 50 fastest growing companies in the city. Our staff is amazing and everyone on our team is customer service driven. We all work together to create an exceptional customer experience that far exceeds just fixing a broke car.

Responsibilities

• Deliver an exceptional customer experience
• Follow vehicles through the entire repair process
• Manage parts and returns for vehicles
• Manage technician workload to ensure fast repairs
• Work well in a team environment
• Perform other related duties as assigned
• Continue to grow as our industry changes

Requirements

• Ability to follow oral and written instructions with attention to detail.
• Willingness to learn new and innovative automotive technologies.
• Establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
• Perform detailed daily record keeping and reporting.
• Effectively handle multiple priorities, organize workload, and meet deadlines.
• Work in a team-based environment and achieve common goals.
• Clean driving record is imperative
• High School Diploma.
• Associate Degree or Certificate in Automotive Technology a plus

Job Type: Full-time

Pay: $70,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Service Writing: 5 years (Preferred)

Ability to Commute:

• Dripping Springs, TX 78620 (Required)

Work Location: In person