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Automotive Service Advisor

JOB_REQUIREMENTS

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Salary

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Job Description

Greet customers and assess their vehicle service needs in a professional manner

Prepare detailed job cards and coordinate with technicians

Explain repair processes, timelines, and cost estimates clearly

Follow up on service progress and provide updates to customers

Perform quality checks and ensure customer satisfaction post-service

Maintain records using DMS or CRM tools

Coordinate vehicle pickup/drop-off and occasionally travel to different Emirates for service support

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