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Automotive Service Advisor

Job Description

Service Advisor required for high-volume automotive workshop in UAE. Primary role: customer consultation, vehicle assessment, repair estimates, approvals, upselling, complaint resolution, and achievement of CSI and revenue targets.

Responsibilities

  • Greet customers, inspect vehicles, document concerns
  • Prepare and explain estimates, secure repair approvals
  • Coordinate job progress with workshop team
  • Provide status updates to customers
  • Upsell services, packages, accessories
  • Handle inquiries and complaints
  • Finalize billing and payments
  • Meet CSI, sales, and productivity targets

Requirements

  • Diploma/Degree in Automotive, Business, or equivalent
  • 3–6 years Service Advisor experience in UAE/GCC workshops
  • Knowledge of vehicle systems and repairs
  • Arabic & English fluency (verbal & written)
  • Sales, negotiation, customer service skills
  • Proficient in workshop management software
  • Valid UAE driving license preferred

Only candidates with current UAE residence visa and proven UAE/GCC Service Advisor experience considered.

How to Apply
Apply on Indeed with CV detailing:

  • UAE/GCC Service Advisor experience years
  • Sales targets/commission achieved
  • CSI scores and customer handling record

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

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