Automotive Service Dispatcher / Service Support

Description:

We’re looking for a dependable and organized Service Dispatcher / Service Support team member to help keep our shop running smoothly. This role is essential to maintaining workflow efficiency, supporting our technicians and advisors, and ensuring that customers receive timely, high-quality service.

Key Responsibilities

• Dispatch service tickets/work orders to technicians based on skillset and availability
  
• Maintain and update the shop’s workflow board to ensure smooth daily operations
  
• Communicate regularly with technicians and service advisors to monitor progress
  
• Check in with team members throughout the day to support workflow efficiency
  
• Assist with coordinating job status updates
  
• Support general service department operations as needed

Requirements:

What We’re Looking For

• Strong organizational and multitasking skills
• Excellent communication and teamwork abilities
• Comfortable working in a fast-paced shop environment
• Basic computer skills (experience with shop management software is a plus)
• Reliable, proactive, and detail-oriented