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Automotive Team Leader- Mercedes Benz

Position Overview

The Automotive Team Leader is responsible for leading, coaching, and developing a high-performing team while ensuring Mercedes-Benz standards for quality, performance, and customer experience are consistently met. This role combines hands-on leadership with operational accountability, driving excellence in safety, efficiency, and brand representation.

Key Responsibilities

  • Lead, motivate, and manage a team of automotive professionals to achieve daily, weekly, and monthly performance targets
  • Ensure all work is performed in accordance with Mercedes-Benz quality standards, processes, and compliance requirements
  • Monitor productivity, workflow, and resource allocation to maximize efficiency and minimize downtime
  • Coach team members through regular feedback, performance reviews, and on-the-job training
  • Act as the first point of escalation for technical, operational, or personnel issues
  • Enforce safety standards, housekeeping, and regulatory compliance at all times
  • Collaborate with management, service advisors, production managers, or sales leadership to align team output with business objectives
  • Support recruitment, onboarding, and retention of top talent within the team
  • Analyze KPIs, identify performance gaps, and implement corrective action plans
  • Serve as a role model for professionalism, leadership, and Mercedes-Benz brand values

Required Qualifications

  • Proven experience in an automotive leadership or supervisory role
  • Strong technical or operational understanding of automotive processes (service, manufacturing, or sales, depending on environment)
  • Demonstrated ability to lead, coach, and develop teams
  • Excellent communication, problem-solving, and decision-making skills
  • High attention to detail with a commitment to quality and customer satisfaction
  • Ability to work in a fast-paced, performance-driven environment
  • Proficiency with dealership or production management systems and reporting tools

Preferred Qualifications

  • Mercedes-Benz brand experience or OEM-level automotive experience
  • Formal leadership or management training
  • Relevant automotive certifications or trade qualifications
  • Experience working with KPIs, lean processes, or continuous improvement initiatives

Job Type: Full-time

Pay: From AED10,000.00 per month

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