Back Office Executive

Back Office Executive

Location: PECHS Block 6, Karachi (Onsite)

Job Type: Full-Time

Shift: Night Shift (US Hours)

We are looking for a Back Office Executive to support our telecom operations by processing customer orders, updating CRM records, verifying customer information, and coordinating with internal teams to ensure timely service activation.

Key Responsibilities

• Process customer orders and service requests.Verify customer information and required documents.
• Update and maintain CRM records.
• Coordinate with internal departments for order completion.
• Follow up on pending cases and ensure timely resolution.
• Perform other back-office and administrative tasks as assigned.
• Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.

Requirements

• Minimum 6 months to 1 year of experience in Telecom Lead Generation, Back Office Operations, Customer Service, Sales Support, or a related field is preferred.
• Experience with CRM systems, order processing, service activation, and customer verification will be an advantage.
• Good communication and computer skills.
• Ability to work in a fast-paced environment.
• Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.

Interested candidates can share their CV at aatif.m.khan@gmail.com or hr@wesimplyconnect.com

Pay: Rs50,000.00 - Rs60,000.00 per month

Application Question(s):

• Rate your English communication skills? rate out 10

Experience:

• Back office executive (call center): 1 year (Required)

Work Location: In person