Banquet Manager

Job Overview
We are seeking an energetic and detail-oriented Banquet Manager to lead our banquet operations with enthusiasm and professionalism at the Marriott Orlando Airport Lakeside. In this pivotal role, you will oversee the planning, coordination, and execution of all banquet events, ensuring exceptional service quality and seamless operations. Your leadership will inspire a team of hospitality professionals to deliver memorable experiences for our guests while maintaining high standards of food safety, cleanliness, and efficiency. This position offers an exciting opportunity to showcase your management skills in a dynamic hospitality environment, fostering teamwork and operational excellence at every event.

Responsibilities

• Lead the planning and coordination of banquet events, including menu selection, setup, service flow, and breakdown.
• Supervise and train banquet staff to ensure outstanding customer service, food handling, and safety standards.
• Manage inventory control for banquet supplies, linens, tableware, and food products to prevent waste and optimize costs.
• Oversee food preparation and presentation in accordance with quality standards and dietary requirements.
• Utilize CI/TY for billing, and cash handling with accuracy.
• Ensure compliance with food safety regulations and sanitation protocols throughout all stages of event execution.
• Collaborate with kitchen management to coordinate food production schedules for multiple events simultaneously.
• Handle customer inquiries, resolve issues promptly, and ensure guest satisfaction at all times.
• Monitor shift management activities including staffing levels, scheduling, and delegation of duties to maximize efficiency.
• Conduct staff training sessions on hospitality best practices, food service management, and new procedures.
• Assist in budgeting efforts by controlling costs related to supplies, labor, and food production while maintaining quality standards.

Qualifications

• 2+ years as a Banquet Captain
• CI/TY Experience is a must
• Proven experience in food service management within a quick service & fast food restaurant or fine dining environment; banquet experience is highly preferred.
• Strong supervisory skills with a background in team management, staff training & development, and interviewing candidates.
• Extensive knowledge of food preparation techniques, culinary practices, and food safety regulations.
• Demonstrated ability to manage inventory control effectively in a high-volume setting.
• Excellent customer service skills with a focus on hospitality management principles.
• Experience in shift management, kitchen management, catering operations, or hotel experience is advantageous.
• Ability to handle cash transactions accurately while maintaining professionalism under pressure.
• Leadership qualities that inspire teamwork, motivate staff, and foster a positive work environment. Join us as a Banquet Manager where your passion for hospitality meets your talent for leadership! Be part of a vibrant team dedicated to creating unforgettable events while advancing your career in the thriving food industry.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person