Barista

Job Summary:

We are looking for an enthusiastic and skilled Barista to join our team. The ideal candidate will act as the face of our coffee shop, blending expert coffee-making skills with exceptional customer service. You will be responsible for creating a welcoming atmosphere while ensuring every customer receives high-quality beverages and efficient service.

Core Responsibilities

• Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including espresso-based drinks, pour-overs, and specialty teas, adhering strictly to house recipes and standards.

• Customer Service: Greet customers warmly, provide detailed menu recommendations, and answer questions regarding ingredients or brewing methods.

• Cashiering: Accurately process customer orders and payments (cash and card) using the POS system, ensuring correct change and receipts are issued.

• Shop Maintenance: Maintain a clean, organized, and sanitized workspace, including the coffee bar, seating area, and equipment.

• Inventory Management: Monitor and restock supplies such as coffee beans, milk, syrups, and disposables to ensure uninterrupted service.

• Upselling: Suggest drink or add-ons to enhance the guest experience and drive sales.

Qualifications & Skills

• Previous experience as a barista or in a fast-paced retail/service environment is highly preferred.
• Proficiency in operating and maintaining espresso machines, grinders, and other brewing equipment.
• Excellent verbal communication skills in English to interact professionally with diverse customers and team members.
• Candidates from Eastern European countries are highly preferred.
• Basic math skills for handling transactions and balancing the cash drawer.
• Strong multitasking abilities, attention to detail, and a calm demeanor during peak rush hours.