Job Description – Barista
Position: Barista
Location: Karachi
Department: Operations
Job Summary
We are looking for a passionate, energetic, and customer-focused Barista to join our team in Karachi. The ideal candidate will be responsible for preparing high-quality coffee and beverages, delivering excellent customer service, and maintaining cleanliness and operational standards within the beverage station.
Key Responsibilities
- Prepare and serve coffee, tea, and other beverages according to company recipes and quality standards.
- Operate espresso machines, coffee grinders, and other beverage equipment safely and efficiently.
- Ensure consistency in beverage quality, taste, and presentation.
- Greet customers professionally and provide exceptional customer service.
- Maintain cleanliness and hygiene of the coffee station, equipment, and work area.
- Monitor stock levels of coffee beans, milk, syrups, and other beverage supplies.
- Report inventory shortages and equipment issues to the supervisor.
- Follow food safety, hygiene, and sanitation standards at all times.
- Handle customer requests and resolve complaints professionally.
- Perform opening and closing duties for the beverage station.
- Work closely with the FOH and BOH teams to ensure smooth operations.
- Adhere to company policies, SOPs, and grooming standards.
- Perform any other duties assigned by management.
Requirements
- Minimum Matric or equivalent qualification.
- Previous experience as a Barista or in a café/restaurant environment is preferred.
- Basic knowledge of coffee preparation and beverage-making techniques.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Willingness to work flexible shifts, including weekends and public holidays.
- Positive attitude, reliability, and a strong team spirit.
Key Skills
- Coffee Preparation
- Espresso Machine Operation
- Beverage Presentation
- Customer Service
- Food Safety & Hygiene
- Time Management
- Communication Skills
- Teamwork
- Attention to Detail
- Problem Solving
Employment Type
Full-Time
Pay: Rs45,000.00 - Rs55,000.00 per month
Work Location: In person