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ZH CUISINES (PRIVATE) LIMITED

Job Description &ndash; BaristaPosition: Barista Location: Karachi Department: OperationsJob SummaryWe are looking for a passionate, energetic, and customer-focused Barista to join our team in Karachi. The ideal candidate will be responsible for preparing high-quality coffee and beverages, delivering excellent customer service, and maintaining cleanliness and operational standards within the beverage station.Key Responsibilities<ul><li>Prepare and serve coffee, tea, and other beverages according to company recipes and quality standards.</li><li>Operate espresso machines, coffee grinders, and other beverage equipment safely and efficiently.</li><li>Ensure consistency in beverage quality, taste, and presentation.</li><li>Greet customers professionally and provide exceptional customer service.</li><li>Maintain cleanliness and hygiene of the coffee station, equipment, and work area.</li><li>Monitor stock levels of coffee beans, milk, syrups, and other beverage supplies.</li><li>Report inventory shortages and equipment issues to the supervisor.</li><li>Follow food safety, hygiene, and sanitation standards at all times.</li><li>Handle customer requests and resolve complaints professionally.</li><li>Perform opening and closing duties for the beverage station.</li><li>Work closely with the FOH and BOH teams to ensure smooth operations.</li><li>Adhere to company policies, SOPs, and grooming standards.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum Matric or equivalent qualification.</li><li>Previous experience as a Barista or in a caf&eacute;/restaurant environment is preferred.</li><li>Basic knowledge of coffee preparation and beverage-making techniques.</li><li>Excellent customer service and communication skills.</li><li>Ability to work in a fast-paced environment.</li><li>Willingness to work flexible shifts, including weekends and public holidays.</li><li>Positive attitude, reliability, and a strong team spirit.</li></ul>Key Skills<ul><li>Coffee Preparation</li><li>Espresso Machine Operation</li><li>Beverage Presentation</li><li>Customer Service</li><li>Food Safety &amp; Hygiene</li><li>Time Management</li><li>Communication Skills</li><li>Teamwork</li><li>Attention to Detail</li><li>Problem Solving</li></ul>Employment TypeFull-TimePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Barista

Job Title: BOH (Back of House) StaffCompany: SALT Department: Operations &ndash; Back of House Location: DHA Phase 3Job OverviewSALT is looking for dedicated and hardworking Back of House (BOH) staff to support kitchen operations. The ideal candidate will assist in food preparation, maintain hygiene standards, and ensure smooth kitchen workflow. Experience in the food &amp; beverage industry is preferred.Key Responsibilities<ul><li>Assist in food preparation and basic cooking tasks</li><li>Follow recipes, portion control, and presentation standards</li><li>Maintain cleanliness and hygiene of kitchen areas and equipment</li><li>Ensure proper storage of food items as per safety standards</li><li>Support chefs and kitchen team during operations</li><li>Wash, clean, and organize kitchen utensils and tools</li><li>Monitor stock levels and report shortages</li><li>Follow all health &amp; safety regulations</li></ul>Requirements<ul><li>Minimum 6 months &ndash; 1 year experience in restaurant, fast food, or F&amp;B industry preferred</li><li>Basic knowledge of kitchen operations and food handling</li><li>Ability to work in a fast-paced environment</li><li>Physically fit and able to stand for long hours</li><li>Team player with a positive attitude</li><li>Willingness to learn and grow</li></ul>Preferred Qualifications<ul><li>Experience in busy restaurant kitchens</li><li>Understanding of food safety and hygiene standards</li><li>Ability to handle pressure during rush hours</li></ul>Working Conditions<ul><li>Rotational shifts (including evenings, weekends, and holidays)</li><li>Standing for long hours in a kitchen environment</li></ul>Compensation &amp; Benefits<ul><li>Market competitive salary</li><li>Growth opportunities within the company</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Job Description &ndash; RiderPosition: Rider Location: Lahore Department: OperationsJob SummaryWe are seeking a reliable, punctual, and customer-focused Rider to join our team in Karachi. The ideal candidate will be responsible for ensuring timely and accurate deliveries while maintaining excellent customer service and adhering to all traffic and safety regulations.Key Responsibilities<ul><li>Deliver customer orders safely and on time.</li><li>Verify orders before dispatch to ensure accuracy.</li><li>Handle cash-on-delivery (COD) payments and maintain accurate transaction records.</li><li>Provide professional and courteous customer service during deliveries.</li><li>Follow assigned delivery routes and optimize travel time.</li><li>Ensure the assigned motorcycle is clean, well-maintained, and in good working condition.</li><li>Report any vehicle issues, accidents, or delivery delays to the supervisor immediately.</li><li>Comply with all traffic laws and company safety policies.</li><li>Maintain delivery records and submit required reports when necessary.</li><li>Assist with operational tasks as assigned by management.</li></ul>Requirements<ul><li>Minimum Matric or equivalent qualification.</li><li>Valid Motorcycle Driving License (mandatory).</li><li>Good knowledge of Karachi roads and routes.</li><li>Previous delivery or rider experience is preferred.</li><li>Strong communication and customer service skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Honest, responsible, and punctual.</li></ul>Skills<ul><li>Safe Driving</li><li>Time Management</li><li>Customer Service</li><li>Route Planning</li><li>Cash Handling</li><li>Communication Skills</li><li>Problem Solving</li><li>Teamwork</li></ul>Employment TypeFull-TimePay: From Rs30,000.00 per monthWork Location: In person

Rider

Job Description &ndash; BOH Crew MemberPosition: BOH Crew Member (Back of House) Location: Karachi Department: OperationsJob SummaryWe are seeking energetic, disciplined, and hardworking BOH Crew Members to join our kitchen team. The ideal candidate will assist in food preparation, maintain cleanliness and hygiene, and ensure all food is prepared according to the company's quality standards and Standard Operating Procedures (SOPs).Key Responsibilities<ul><li>Prepare food items according to company recipes and SOPs.</li><li>Assist with ingredient preparation, portioning, and food assembly.</li><li>Maintain cleanliness and sanitation of the kitchen, workstations, utensils, and equipment.</li><li>Ensure food quality, freshness, and presentation standards are met.</li><li>Follow food safety, hygiene, and HACCP guidelines at all times.</li><li>Receive, store, and organize food supplies properly.</li><li>Minimize food waste and report any shortages or quality issues.</li><li>Support the kitchen team during busy operational hours.</li><li>Perform opening and closing kitchen duties.</li><li>Follow instructions from the Kitchen Supervisor and BOH management.</li><li>Adhere to company policies, grooming standards, and workplace safety procedures.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum Matric or equivalent qualification.</li><li>Previous restaurant or kitchen experience is preferred but not mandatory.</li><li>Basic understanding of food preparation and kitchen hygiene.</li><li>Ability to work in a fast-paced environment.</li><li>Physically fit and able to stand for long hours.</li><li>Willing to work shifts, weekends, and public holidays.</li><li>Positive attitude, discipline, and willingness to learn.</li></ul>Skills<ul><li>Food Preparation</li><li>Kitchen Hygiene &amp; Food Safety</li><li>Teamwork</li><li>Time Management</li><li>Attention to Detail</li><li>Communication Skills</li><li>Ability to Work Under Pressure</li><li>Reliability and Punctuality</li></ul>Employment TypeFull-TimePay: From Rs35,000.00 per monthWork Location: In person

BOH Crew Member

Job description:Job Position: Customer Success ManagerDepartment: OperationsLocation: SALT PakistanEmployment Type: Full-TimeJob SummarySALT Pakistan is looking for a proactive and customer-focused Customer Success Manager to ensure exceptional customer experiences across all service channels. The ideal candidate will be responsible for handling customer complaints and feedback, managing relationships with delivery platforms such as Blink and Foodpanda, and coordinating events and catering inquiries.This position is suitable for Fresh Graduates with strong communication skills, while candidates with 1&ndash;2 years of relevant experience will be preferred.Key Responsibilities<ul><li>Handle customer complaints, concerns, and feedback professionally and ensure timely resolution.</li><li>Monitor customer satisfaction and maintain a high standard of guest experience.</li><li>Manage and respond to customer reviews received through social media, delivery platforms, and other channels.</li><li>Coordinate with restaurant operations teams to resolve customer issues effectively.</li><li>Manage relationships and daily coordination with delivery partners including Blink and Foodpanda.</li><li>Monitor delivery platform performance, customer ratings, and service quality.</li><li>Handle event and catering inquiries from initial contact to successful execution.</li><li>Coordinate with operations and kitchen teams for catering orders and special events.</li><li>Maintain records of customer complaints, resolutions, and service performance.</li><li>Prepare regular reports on customer feedback, complaints, and improvement opportunities.</li><li>Identify trends and recommend solutions to improve customer experience.</li><li>Support marketing and operational teams during promotional campaigns and events.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Fresh Graduates are encouraged to apply.</li><li>1&ndash;2 years of experience in customer service, hospitality, restaurant operations, or customer relations will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office and Google Workspace.</li></ul>Skills Required<ul><li>Customer Service</li><li>Complaint Handling &amp; Resolution</li><li>Communication Skills</li><li>Relationship Management</li><li>Event Coordination</li><li>Catering Management</li><li>Foodpanda &amp; Blink Coordination</li><li>Problem Solving</li><li>Reporting &amp; Documentation</li><li>Time Management</li><li>Team Collaboration</li></ul>Work Location: In personPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Success Specialist

Graphic DesignerDepartment: Marketing &amp; Branding Location: Salt Pakistan (Lahore) Employment Type: Full-TimeJob SummarySalt Pakistan is seeking a creative and talented Graphic Designer to join our team. The ideal candidate will be responsible for developing visually compelling designs that strengthen our brand identity, support marketing campaigns, and enhance customer engagement across digital and print platforms.Preference will be given to candidates with experience in the Food &amp; Beverage (F&amp;B) industry and a strong understanding of restaurant branding, food presentation, and promotional marketing.Key Responsibilities<ul><li>Design creative marketing materials for digital and print media.</li><li>Create social media posts, advertisements, promotional campaigns, and branding assets.</li><li>Develop menus, flyers, brochures, standees, banners, and in-store promotional materials.</li><li>Design engaging content for Facebook, Instagram, TikTok, LinkedIn, and other digital platforms.</li><li>Edit and enhance food photography for marketing purposes.</li><li>Ensure all designs align with the company's branding guidelines and visual identity.</li><li>Collaborate with the marketing team to execute seasonal campaigns, product launches, and promotional activities.</li><li>Create motion graphics and basic video content for social media campaigns.</li><li>Manage multiple design projects while meeting deadlines.</li><li>Stay updated with industry trends and design best practices.</li></ul>Requirements<ul><li>Bachelor's degree or Diploma in Graphic Design, Fine Arts, Multimedia, or a related field.</li><li>Minimum 2&ndash;4 years of professional graphic design experience.</li><li>Preference will be given to candidates with experience in the Food &amp; Beverage, Restaurant, Hospitality, or Retail industry.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Experience with Canva and video editing software is an advantage.</li><li>Strong portfolio demonstrating creativity and branding expertise.</li><li>Excellent attention to detail and time management skills.</li></ul>Skills Required<ul><li>Graphic Design</li><li>Branding &amp; Visual Identity</li><li>Social Media Content Design</li><li>Menu &amp; Print Design</li><li>Adobe Photoshop</li><li>Adobe Illustrator</li><li>Motion Graphics</li><li>Photo Editing &amp; Retouching</li><li>Creative Thinking</li><li>Time Management</li></ul>Pay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Graphic Designer

Branch ManagerPosition: Branch ManagerDepartment: OperationsReports To: Operations Manager / Regional ManagerWorking Hours: 9 Hours Per Day 6 Days Per WeekJob SummaryWe are seeking an experienced and results-driven Branch Manager to oversee the overall operations, sales performance, customer service, and team management of the branch. The ideal candidate will be responsible for ensuring smooth day-to-day operations, achieving sales targets, maintaining service standards, controlling costs, and leading the team to deliver exceptional guest experiences.Experience &amp; Qualification<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</li><li>Minimum 5 to 8 years of experience in restaurant, retail, hospitality, or food service operations.</li><li>At least 2 years of experience in a managerial role.</li><li>Strong leadership and team management skills.</li></ul>Key Responsibilities Operations Management<ul><li>Ensure smooth and efficient daily branch operations.</li><li>Maintain company standards, SOPs, and operational procedures.</li><li>Monitor branch performance and implement corrective actions where required.</li><li>Ensure compliance with food safety, hygiene, and quality standards.</li></ul>Team Management<ul><li>Supervise and lead FOH and BOH teams.</li><li>Conduct staff briefings, coaching, and performance evaluations.</li><li>Ensure proper staff scheduling and manpower planning.</li><li>Maintain discipline and a positive work environment.</li></ul>Sales &amp; Customer Service<ul><li>Drive branch sales and profitability.</li><li>Monitor daily sales performance and achieve business targets.</li><li>Handle customer complaints professionally and ensure guest satisfaction.</li><li>Develop strategies to improve customer experience and retention.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor inventory levels and minimize wastage.</li><li>Ensure proper stock management and inventory controls.</li><li>Control operational expenses and improve branch profitability.</li><li>Verify daily reports, stock counts, and reconciliations.</li></ul>Compliance &amp; Reporting<ul><li>Ensure compliance with company policies and legal requirements.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Coordinate with management regarding branch performance and improvement plans.</li><li>Ensure successful completion of audits and inspections.</li></ul>Skills Required<ul><li>Strong leadership and people management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Problem-solving and decision-making skills.</li><li>Strong understanding of restaurant operations.</li><li>Ability to work under pressure and meet targets.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Branch Manager

Join ZH CUISINES (PRIVATE) LIMITED and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.