Bartender

The Bartender is responsible for maintaining a high level of engagement with guests while preparing and serving a variety of cocktails and mocktails, following recipes to meet and exceed expected standards.

• Provide excellent guest service by guiding guests in selecting beverages and serving it in a timely manner to meet and exceed guest expectation.
• Keep the bar area presentable by creating signature drinks and highlighting daily specials to enhance guest experience.
• Guide the junior team in following sequence of service through training and leading by example to maintain consistency in service excellence standards.
• Ensure legal drinking age of guests comply with requirements for purchase and/or consumption of alcohol based on food & beverage local regulations.
• Monitor and ensure that compliance documents for FSSC regulations is accurately completed by the team at all times to ensure that sanitation of food premises and equipment is maintained.
• Record guests feedback and report any complaints to the management team in order to improve guest satisfaction.
• Make recommendations for new mocktails and cocktails recipes creation to enhance guest experience and maximize sales.
• Conduct stock control on a monthly / weekly basis by accurately counting, ordering and recording all items to ensure the sufficient supply of products and prevent shortages.
• Keep detailed records of all wastage and report any discrepancies to management to promote a profitable operation.
• Ensure that all cash handling procedures are followed by billing the guest correctly to avoid cash variance and ensure proper guest service is delivered.
• Perform other department duties related to his/her position as directed by the Head of the Department.

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