Head Barista

Leadership and training

• Train and mentor new and existing baristas on techniques, recipes, and customer service standards.
• Manage shift schedules to ensure adequate staffing.
• Supervise baristas, assign tasks, and foster a positive team environment.
• Provide ongoing staff training and motivation related to coffee and drinks.

Coffee expertise and quality control

• Ensure the consistent preparation of high-quality coffee and other beverages according to recipes and presentation standards.
• Maintain and calibrate espresso machines, grinders, and other equipment.
• Perform routine cleaning of equipment and the work area.
• Develop and implement new coffee recipes and menu items.

Operational duties

• Monitor and manage inventory levels, including ordering stock and rotating products.
• Ensure the coffee bar and surrounding areas are clean, hygienic, and safe at all times.
• Handle cash, operate the POS system, and sometimes manage closing procedures.
• Ensure compliance with all health, safety, and company policies.

Customer experience

• Act as a brand ambassador and set a positive tone for customer interactions.
• Engage with customers, answer questions, and make recommendations.
• Resolve customer complaints regarding quality or service.

Health & Safety

• Overseeing the maintenance of kitchen and food safety standards.
• Store food products in compliance with safety practices and HACCP.
• Maintain Top Hygienic environment at the store.
• Communicate with legal and safety department to ensure all processes remain compliant withgovernmental regulations.

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Application Deadline: 06/04/2024