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Behavioral Health Billing Specialist

DESCRIPTION OF POSITION

The Billing Specialist is an energetic individual with strong customer service, communication, and time management skills. The ability to work independently and with minimal supervision is imperative for this position. The right candidate must be a well-organized team player with a positive attitude who is ready to bring your whole self to work each day.

RESPONSIBILITIES

Behavioral health billing with a variety of payers in North Carolina

Process electronic medical billing using EHR

Accurate and timely production of client invoices

Work directly with the insurance company, provider, and the patient to get a claim processed and paid

Run edit reports that identify non-billable items, critical errors, and claims held for authorization

Ensure client contract compliance as it relates to invoicing and collections

Consistent follow-up on A/R collections

Assess and identify items at risk of non-payment from clients and escalate accordingly

Apply medical payments into the EHR and research claim denials and exceptions

Organization of daily work as well as day-to-day maintenance of patient charts

Time management is important in managing workload as well as meeting all deadlines

MINIMUM QUALIFICATIONS

Minimum of one (1) year of medical billing experience (preferably in behavioral health) OR at least one (1) year of experience working within Valant EHR

Knowledge of billing processes, insurance verification, claim submission, payment posting, and accounts receivable management

Proficiency in Microsoft applications (Excel, Word, Outlook)

Strong verbal and written communication skills, excellent interpersonal and customer service abilities, the capacity to problem solve and multi-task effectively, sound judgment, and the ability to maintain a high level of confidentiality

Every effort has been made to make this job description as complete as possible; however, in no way is it stated or implied that these are the only duties you are required to perform. Other related duties necessary to meet the needs of the organization may be assigned to you.

Pay: From $15.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: Hybrid remote in Fayetteville, NC 28303

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