Benefits Coordinator

Position Description

We are looking for a team player who supports the administration, communication, and day-to-day operations of employee benefit programs. This role serves as a key point of contact for employees and vendors, ensuring accurate benefit administration, timely communication, and a positive employee experience. Primary areas of focus include leave administration, HSA and FSA savings programs, 401(k) education and communication, vendor invoicing, benefit enrollments, benefit related payroll audits, and open enrollment support.

Key Responsibilities

Benefits Administration & Employee Support

• Serve as the primary administrator for employee benefit enrollments, life event changes and employee benefit questions
• Manage the benefits mailbox and respond to employee inquiries
• Ensure accurate data transmission between HRIS, payroll, and vendors
• Maintain benefits documentation in benefit admin system

Leave Administration

• Administer FMLA, state leaves, STD/LTD, parental and company leave programs
• Coordinate with employees, managers, payroll, and vendors
• Track certifications, timelines, and return-to-work processes

HSA & FSA Administration

• Support HSA administration including the funding of employee and employer contributions
• Monitor FSA administration including staying compliant with non-discrimination testing
• Educate employees on eligibility and usage
• Coordinate payroll deductions and vendor issues

401(k) Communication & Education

• Support retirement plan administration
• Coordinate enrollment and education communications
• Complete monthly deferral audits and ad-hoc requests

Open Enrollment & New Hire Enrollment

• Support annual open enrollment planning and execution; including on-site benefit fairs
• Assist with new hire employee communications and benefit enrollment

Vendor & Invoice Management

• Coordinate and communicate effectively with benefits vendors
• Review and reconcile vendor invoices
• Track billing and resolve vendor file discrepancies

Required Education & Qualifications

Required Qualifications:

• 0 to 2 years of HR administration experience
• Knowledge of benefit programs including leave, HSA/FSA and retirement (401(k) plans
• Open enrollment and vendor management experience a plus
• Strong attention to detail and communication skills
• HRIS, Excel and benefit systems proficiency

Education Requirements:

• A Bachelor’s degree in Human Resource Management or a closely related field.
• SHRM certification a plus