Bilingual Call Center Team Leader - UAE On-site

A leading customer service company in Dubai is seeking a Call Center Team Leader to manage daily operations and ensure service excellence. The ideal candidate will have 3-5 years of experience in call centers with strong bilingual skills in Arabic and English. You will drive team performance, handle escalated issues, and analyze metrics to improve customer satisfaction. This full-time role offers a competitive salary of 8,000 - 15,000 AED/month along with benefits including work visa sponsorship and medical insurance.