Bilingual HR Generalist

Position Summary

The HR Generalist is a hands-on HR professional responsible for supporting the day-to-day human resources needs of a large, hourly and salaried workforce. This role serves as a primary HR point of contact for employees and supervisors, providing guidance on payroll questions, benefits, recruiting, onboarding, and general HR policies.

This position operates with a higher level of autonomy and accountability than a standard HR Generalist and plays a key role in ensuring HR processes are executed accurately, consistently, and in compliance with employment laws.

Essential Duties & Responsibilities

Day-to-Day HR Support

• Serve as a primary HR resource for employees regarding payroll issues, timekeeping questions, benefits enrollment, and general HR policies.
• Respond to employee inquiries with accuracy, urgency, and professionalism.
• Support supervisors with basic HR guidance, escalating complex issues as appropriate.

Payroll & Timekeeping Support

• Partner closely with Payroll to resolve employee pay discrepancies, timecard issues, deductions, and corrections.
• Assist employees with understanding pay statements, direct deposit, and payroll timelines.
• Support accurate timekeeping practices for hourly, field-based employees.

Recruiting & Onboarding

• Support high-volume recruiting for field and operational roles, including job postings, applicant coordination, interviews, and hiring paperwork.
• Coordinate onboarding activities to ensure new hires are properly processed, oriented, and job-ready.
• Partner with operations leaders to support seasonal and ongoing hiring needs.

Benefits Administration

• Assist the benefit administrator benefit enrollment, qualifying life events, and benefits-related questions.
• Act as a liaison between employees and benefits vendors or third-party administrators.
• Support open enrollment logistics and ongoing benefits communication.

Employee Relations Support

• Address routine employee relations matters such as attendance issues, policy questions, and basic corrective action support.
• Assist with documentation, investigations, and employee meetings under the guidance of HR leadership.
• Promote consistent application of company policies across crews and locations.

HR Operations & Compliance

• Maintain accurate employee records in the HRIS, including status changes, job updates, and terminations.
• Support compliance with wage and hour regulations, new hire requirements, and employment documentation.
• Assist with audits, reporting, and HR process improvements as assigned.

4. Education & Experience

• Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).
• 3–6 years of progressive HR experience, preferably in a labor-intensive or field-based industry.
• Experience supporting hourly and salaried employees and supervisors in a fast-paced environment.
• Working knowledge of payroll processes, benefits administration, and recruiting.
• Strong attention to detail and follow-through.

5. Skills & Competencies

• Experience in landscaping, construction, manufacturing, or similar industries.
• Multi-location or high-volume workforce experience.
• Bilingual (Spanish/English) required.
• HR certification (PHR or SHRM-CP) a plus.
• Able to drive locally to different locations.
• ADP experience is a PLUS.